West
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Hayven Productivity

Redeeming rewards, one journey at a time.

Overview

Hayven was designed as an all-in-one productivity tool, including everything from chat to file management. Based on the idea that all actions stem from conversation, it was a friendly chat-focused app that would transform messages into actionable tasks.

My Role

I led the user experience and visual design of the chat, contacts, and call features.

Deliverables

The Problem

The productivity space is expansive and oversaturated with dozens of apps, all serving different needs and integrating with each other. But for anyone who’s ever had to use multiple apps to manage their time, projects, or files, you know that switching back and forth between everything doesn’t actually help you get anything done.

Not only is using several apps unproductive, but none of them solve the universal problem of inputting your information manually.

The Goal

Imagine not having to type out your tasks anymore. Interesting idea, but how will you track what you need to get done?

Enter Hayven. A chat-centric app that can turn your conversations into actions.

Even with a clear idea of what set Hayven apart from other apps, I was worried that there might be some adoption issues. New apps were being launched weekly, and existing apps always added new features.

The Research

I wanted to understand why people chose to use productivity apps or not. What experiences did they enjoy? What did they dislike? What were they even looking for in a productivity tool?

I decided to conduct user interviews and gathered several people from a couple of different industries, ranging from juniors to senior management to small business owners.

Perhaps it’s because I love project management tools, but I was surprised by what I learnt. Many people didn’t care much for productivity tools, opting for good ol’ pen and paper or the default notes app on their phone instead.

Those at a management level generally liked productivity tools. They felt it enforced accountability and enjoyed that they could view projects at a high level.

The Final Design

We strived to make each interaction fluid and native to the device OS. We aimed for the easiness of WhatsApp with the power of Slack and Asana.